Brief
You explain the business, priority service, customer and current obstacle.
Our process
A clear route from business need to useful work.
The exact scope changes by service. The decision process stays simple and visible.
Review
We assess fit, missing information and the most useful route.
Plan
We map the message, pages, customer path, scope and responsibilities.
Build
We complete the agreed work and check the important customer journeys.
Launch and learn
We publish approved work, confirm key actions and use evidence to guide later improvements.
How work is checked
Clear scope before work, useful checks before launch.
Start with the business brief
We review the services, customers, current website, priority action and practical constraints. This helps separate a useful next step from a page that simply looks busy.
Make the scope visible
The proposed work identifies the pages, responsibilities, dependencies and decisions that need agreement. Pricing, timing and ownership are confirmed in writing before paid work begins.
Check the customer path
Before launch, the important pages and actions are checked across common screens. The goal is to make the offer understandable, the next step available and the technical route dependable.
Before work begins
You should know what is being agreed.
The goal
The customer action or business problem the work is meant to improve.
The responsibilities
What Vellu Digital will provide and what information or approval you will provide.
The next decision
How the work will be reviewed and what happens after the agreed scope is complete.
Tell us what needs to change.
We will review the brief before recommending a plan.
Get My Website Plan